Individuals will respond differently to acts of violence and aggression towards them. One of the key factors behind this is related to how we as individuals ‘perceive’ the threat of violence towards or around us. One’s perception largely comes from one’s own lived experiences but additionally what s/he has learnt and been taught in training. A person (ie; police officer or enforcement officer) is probably less likely to become upset by someone who is being verbally abusive, whereas a young and/or very inexperienced worker with very little or no training could be very upset by the same level of behaviour. Irrespective of whether you work in a Care Setting, Local Authority or in an Enforcement Role an employee you have a right, so far as is reasonably practicable, to be working in a safe environment.
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